What to know before you get a quote
How an air source heat pump heats your home
An air source heat pump draws heat from outdoor air, even on cold Scottish winter days, and moves it into your heating system and hot water cylinder. It runs at lower water temperatures than a boiler, so rooms are heated gently and steadily over longer periods. A well-designed system keeps the house comfortable through the darker months.
What the survey checks
The surveyor measures rooms, checks insulation, windows and radiators, and works out the heat each room needs on a cold day. This heat loss calculation decides the size of the heat pump and whether any radiators should be upgraded. Older stone and harled homes are assessed carefully, because solid walls behave differently from modern cavity walls.
Insulation and radiators
Heat pumps work best in homes that hold their heat. Topping up loft insulation and dealing with draughts often comes first. Some radiators may need replacing with larger ones so they deliver enough warmth at lower temperatures. Your quote explains what is needed and why, so you can see how each item fits the overall design.
Pairing with solar and a battery
Solar panels and a battery can supply some of the electricity a heat pump uses, particularly in spring and autumn. In midwinter, a time-of-use tariff and a battery can help shift some heating and hot water to cheaper periods. A survey looks at how these parts could work together in your home.
Installation and handover
Fitting usually takes a few days, depending on the work to the hot water cylinder and radiators. The installer commissions the system, sets the controls and shows you how to use them. You receive the paperwork and warranty details, and we install through MCS-certified partners.
Working with us across Scotland
We arrange surveys and installations for homes and businesses from the Borders and Dumfries and Galloway to Fife, Tayside, Aberdeenshire, the Highlands and the central belt. Our team is based in Scotland, so we understand the housing stock here, from sandstone tenements and granite terraces to harled cottages, former council homes and new builds. Weather, exposure and roof type all shape how a system is designed and fitted, and these are considered from the first conversation.
What we will and will not promise
We do not quote standard figures for every home, because results depend on your roof, your electricity use and your tariff. Instead, your written quote explains the expected generation or storage in kWh and the assumptions behind it, so you can check them or ask questions. There is no pressure to proceed and no obligation. If something would not suit your property, we will say so plainly. We install through MCS-certified partners, and the documents you receive after installation explain your warranties.